Error Detection

If an employee's punches contain errors, the Punch Errors row of the Time Cards screen displays an error code directly under the In and Out punches for the day. Click on the error code to view details about the assigned punch error.

The error codes are as follows:

Schedule Errors

  1. Unscheduled Absence: If the employee does not clock in at the time clock on a day that they are scheduled to work, the system will flag the day with an "Unscheduled Absence" error code.
  2. Not Scheduled: If the employee clocks in for work on a day that they are not scheduled, the system will flag the day with a "Not Scheduled" error code.
  3. Out Early: The employee has clocked out before their scheduled stop time.
  4. Out Late: The employee has clocked out after their scheduled stop time.
  5. In Early: The employee has clocked in before their scheduled start time.
  6. In Late: The employee has clocked in after their scheduled start time.
  7. Under Hours: The employee has not worked the number of Required Hours specified in the Schedule Rule that they are assigned to.
  8. Over Hours: The employee has worked more than the number of Maximum Hours specified in the Schedule Rule that they are assigned to.

Punch Errors

  1. Missed Punch: For every In punch, there must be an Out punch. A Missed Punch error indicates that there is a missing punch on the time card record for that day.
  2. Break Discrepancies: The employee has missed a break punch. Either they have clocked out for break and not clocked back in, or they have clocked in from break when they did not clock out.
  3. Too Many Breaks: The employee has exceeded the number of breaks specified in the Schedule Rule that they are assigned to.
  4. Long Break: The employee has taken a break that exceeds the break amount specified in the Schedule Rule that they are assigned to.
  5. Long Lunch: The employee's lunch break exceeds the lunch amount specified in the Schedule Rule or Meal Window policy that they are assigned to.
  6. Short Lunch: The employee's lunch break does not meet the lunch amount specified in the Schedule Rule or Meal Window policy that they are assigned to.
  7. Department Mismatch: The employee has specified a department number when clocking in at the time clock, and has entered a different department number when clocking out.
  8. Duplicate Punch: The employee has more than one punch for the same time of day.  This can occur when employees swipe more than once at the time clock in the same minute.

Job Errors

  1. Job Mismatch: This error is used with the Job Tracking module of the software, and occurs when an employee has punched in at the time clock with one job number, and out with another.
  2. Task Mismatch: This error is used with the Job Tracking module of the software, and occurs when the employee has punched in at the time clock with one task number and out with another.
  3. Not Allowed on Job: This error is also used with the Job Tracking module of the software, and occurs when the employee has punched into a job that they have been restricted from working on.  Job restrictions are defined within the Job Profile.
  4. Not Allowed on Task: This error is also used with the Job Tracking module of the software, and occurs when the employee has punched into a task that they have been restricted from working on.  Task restrictions are defined within the Task Profile.
  5. Job Completed: This error is used with the Job Tracking module of the software, and occurs when the employee has punched into a job that has a status of "Completed" within the software.

Other Errors

  1. IQ 1000 Punch Error: This error is generated when an employee has attempted to punch at the clock at a time when they are not allowed (as defined by the IQ 1000 "Allowed Periods").

  2. No Lunch: This error occurs when an employee is assigned to schedule rule that includes a meal or lunch break, and does not take a lunch.  This error is also generated when an employee is assigned to a Meal Window Policy and no lunch is taken.

Reviewing Errors

Click on any error code on the time card screen (the red number located in the Punch Errors row) to bring up the Error Details screen.  This screen allows you to view details about the assigned punch error.